Changes to primary care services

Saturday 21st March

Our top priority is to provide essential primary care services in these extra-ordinary times. You will likely have noticed your surgery has moved to a ‘telephone first’ approach. This is to minimise the number of people attending surgeries, where they might spread or catch Corona Virus (Covid-19). GPs, nurses, practice pharmacists, physiotherapists, and mental health workers will be there to help you by telephone. If there is a serious problem that needs you to come in for an examination, we will arrange this in a safe way.

If you think you of Covid-19, the first place to go for advice is the NHS Wales Symptom Checker.

The main signs of Covid -19 are fever, and a dry cough. Patients are also describing fatigue, headache, sore throat, breathlessness and phlegm production amongst other symptoms.

Following a discussion with 111 (if suggested after using the symptom checker as above), you may be directed to contact your surgery for further assessment. You must not just attend your surgery. We will speak to you by phone, to discuss the best course of action.

You may find you are asked to attend a ‘hot centre’, if your symptoms might be due to Covid 19

Read more about ‘Hot Centres’