Changes to Primary Care Services

Our top priority is to provide essential primary care services in these extraordinary times. You will likely have noticed your surgery has moved to a ‘telephone first’ approach. This is to minimise the number of people attending surgeries, where they might spread or catch Coronavirus (Covid-19).

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Coronavirus: What are social distancing and self-isolation?

Test & Trace: What do you need to do? [PDF]

Hot Centre

In Central Vale we are running a hot centre in Porthceri Surgery. This is where a clinician will assess you if are significantly unwell, and Covid-19 may be the cause. Please note the vast majority of patients with Covid-19, particularly those who are young and have no medical conditions will not require examination, and are expected to stay at home in self isolation. We will only be examining you when this is essential, to ensure we are not spreading the virus.

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Fit Notes

If you need a fit note, either due to symptoms of Covid-19 or because you are self isolating this is available via the symptoms checker. Please do not contact your GP for a fit note in this instance. Please note it appears if you need a sick note because someone in your family has symptoms of Covid-19, and you are well but self isolating, you will need to enter their symptoms into the checker, rather than your own. This may be sorted soon.